Failure to Maintain Effective Pest Control Program
Penalty
Summary
The facility failed to maintain an effective, facility-wide pest control program for its population of 89 residents. Review of the pest control policy and resident council minutes revealed ongoing concerns about rodents and insects, with repeated complaints and documentation of pest sightings over several months. The pest control checklist documented multiple instances of mice and roaches in various resident rooms across different units, with frequent sightings particularly on the South 2 unit. Residents and their families reported seeing rodents, and these concerns were discussed in resident council meetings as both unresolved and ongoing issues. Interviews with facility maintenance leadership confirmed that the facility had been experiencing an infestation of field mice and had recently changed pest control contractors, with an intensive eradication effort and increased monitoring. Despite these efforts, the pest control checklist continued to show recurring sightings of mice and insects in resident rooms over several months. During the survey, residents who had previously witnessed mice reported that it had been a couple of weeks since the last sighting, and no pests were observed by surveyors during their visit.