Failure to Maintain Clean and Homelike Resident Environment
Penalty
Summary
Surveyors observed that the facility failed to maintain a sanitary, clean, and homelike environment for residents in 11 out of 32 rooms on the East Unit. Specific findings included chest of drawers in multiple rooms with chipped paint, ingrained dirt, and black marks, as well as a floor littered with paper in one room and a broken toilet tissue dispenser in another. These conditions were directly observed during the initial tour and resident screenings, and photographic evidence was collected. Interviews with facility staff revealed that while there is a system in place for reporting maintenance concerns, it was unclear if the issues with the chest of drawers had been previously reported or addressed. The Director of Maintenance acknowledged awareness of the furniture's disrepair, noting that previous attempts to paint the laminate furniture were unsuccessful and that replacement was planned as part of ongoing renovations. The facility's policy requires a safe, clean, and homelike environment, but the observed conditions did not meet these standards at the time of the survey.