Failure to Administer Medications and Notify Physician per Standards
Penalty
Summary
The facility failed to administer insulin and cardiovascular medications according to professional standards of practice for multiple residents. For one resident with a history of diabetes, chronic kidney disease, and heart disease, insulin was not administered as ordered on two occasions, and there was no documentation of physician notification when the medication was held or when the resident experienced hypoglycemia. The nurse involved stated uncertainty about the reason for holding the insulin and did not notify the physician, despite the absence of parameters to hold the medication. Facility policy required physician notification when medications are held due to abnormal vital signs or test results, but this was not followed. Another resident with hypertension had their prescribed Lisinopril withheld on multiple occasions due to low blood pressure or hypotension, as documented in the medication administration record. Nursing staff reported using their own judgment to hold the medication and did not consistently notify the physician, sometimes leaving notes for the charge nurse or physician instead. The Director of Nursing acknowledged that nurses should notify the physician when medications are held, but there was inconsistency in how and when this was done, and the facility's policy required notification in such cases. A third resident with diabetes had insulin and metformin held on certain days, sometimes without following the specific parameters in the physician's orders. In one instance, insulin was held despite the blood sugar being above the threshold for administration, and the nurse attributed this to confusion with another order. The Director of Nursing and the physician confirmed that nurses should follow parameters and document accurately, but there was a lack of consistent communication and documentation when medications were withheld. Facility policies required accurate documentation and physician notification when medications were held, but these procedures were not consistently followed.