Failure to Maintain Homelike and Safe Environment in Resident Rooms and Shower Area
Penalty
Summary
The facility failed to maintain a safe, clean, comfortable, and homelike environment for residents in several rooms and a shower area. During a facility tour, surveyors observed multiple deficiencies: pictures hanging off the wall over a resident's bed, a high-rise toilet seat with dirty tape attached in a resident's bathroom, and torn, unfinished drywall behind a resident's bed. Additionally, one of two shower rooms was being used to store a bed, walker, and reclining chairs, rather than being maintained for resident use. Interviews with staff revealed a lack of awareness and reporting regarding these environmental issues. The RN/Unit Manager was not aware of the specific deficiencies and stated that such issues should have been reported during daily room rounds. The Director of Maintenance also indicated he was unaware of the problems and expected staff to report them through the maintenance system. The Nursing Home Administrator confirmed that managers are assigned to monitor rooms and report concerns, but acknowledged that these issues were not reported as expected. The facility's policy requires housekeeping and maintenance to maintain a sanitary and comfortable environment and for unresolved concerns to be reported to the Administrator.