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F0925
E

Ineffective Pest Control Program Resulting in Ongoing Insect Infestations

Lake Wales, Florida Survey Completed on 05-28-2025

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

Surveyors observed multiple live insects in various areas of the facility during two consecutive days of inspection. On the first day, a live insect was seen crawling near the conference room in the 400-hall, and small flying insects were observed landing on surfaces in the dining hall/activity area while residents were present. The following day, another live insect was seen crawling near the 100-hall, with staff present in the area. Additionally, a resident reported the presence of roaches in their room, stating that staff had been notified, drawers were cleaned, and spraying had occurred, but the issue persisted. Facility documentation, including pest control service inspection reports, confirmed ongoing treatments for flies, rats, ants, and roaches, with pest sightings documented. Interviews with the Director of Maintenance and the Nursing Home Administrator revealed that pest control services were contracted and provided weekly, with additional visits arranged for emergencies. However, the Director of Maintenance denied the presence of roaches, attributing sightings to a local Florida bug, and was unaware of any pest complaints. The facility's pest control policy requires maintaining contracts, service logs, and evaluating service effectiveness, but observations and resident reports indicated the pest control program was not effective in preventing or addressing infestations.

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