Failure to Maintain Sanitary and Homelike Resident Environment
Penalty
Summary
Surveyors observed multiple resident areas on the facility's third floor North and East Units that were unsanitary and in disrepair. Specific findings included water damage to walls, water on the floor under air conditioning units, detached baseboards, and air conditioning units that were either falling off or detached from the wall. Additional observations included a heavily stained bedside chair and a hand sanitizer dispenser that had been ripped off the wall, exposing the concrete underlayer. Photographic evidence was collected for these deficiencies. Interviews with the Director of Environmental Services and the Director of Maintenance revealed that housekeeping staff are scheduled daily to clean and sanitize resident rooms, bathrooms, and common areas, including cleaning all furniture. The Director of Maintenance described a process for reporting and addressing maintenance issues, noting that some air conditioning units in resident rooms required repair. Despite these processes, the observed deficiencies indicated that the facility failed to maintain a safe, clean, and homelike environment for residents as required by policy.