Failure to Provide Quarterly Personal Funds Statements
Penalty
Summary
The facility failed to provide quarterly statements for personal funds accounts to two residents whose funds were managed by the facility. For one resident with chronic kidney disease, hypertensive heart disease with heart failure, depression, and dementia, who was severely cognitively impaired and dependent on staff for most activities of daily living, an interview with the responsible party revealed that they had never received a quarterly statement for the resident's personal funds and were unaware that such statements should have been provided. For another resident with chronic kidney disease, hypertensive heart disease with heart failure, peripheral vascular disease, and type 2 diabetes mellitus, who was cognitively intact but dependent on staff for care, the resident reported not having received any quarterly statements for personal funds since admission. The Business Office Manager, who was responsible for mailing and distributing the quarterly statements, was unable to provide evidence or verification that the statements had been mailed, printed, or delivered to the appropriate parties. Facility policy required that residents and responsible parties receive a quarterly accounting of their individual accounts, with statements to be sent at the end of each quarter. The deficiency was identified through review of clinical records, facility documentation, policy, and interviews.