Failure to Maintain Clean and Sanitary Shower Rooms
Penalty
Summary
Surveyors observed that three out of four shower rooms in the facility were not maintained in a safe, clean, and sanitary condition. Specific findings included empty shampoo and body wash bottles, piles of wet towels, and a strong smell of urine in one shower room. The inside of tubs contained bags of wet towels, empty bottles, black grime, hair, and unidentified trash. In another shower room, resident equipment such as wheelchairs, walkers, and bedside commodes blocked access to the shower stall. These conditions were directly observed by surveyors during their inspection. Interviews with a resident representative revealed that she had previously observed feces on the floor and in the shower, along with used towels and empty bottles left behind, resulting in a very bad odor. Staff interviews indicated inconsistent cleaning practices, with CNAs expected to clean after each use and housekeepers to deep clean weekly. The DON stated that tubs were not currently in use, but if a resident requested a bath, the tub would need to be checked and cleaned first. Despite these expectations, the observed conditions showed that the shower rooms were not being kept clean and sanitary as required.