Failure to Provide Annual Abuse/Neglect Training to Direct Care Staff
Penalty
Summary
The facility failed to ensure that direct care staff, including Certified Nursing Assistants (CNAs), received annual training in abuse and neglect prevention, as well as other required in-service education. A review of facility records and transcripts revealed that six current CNAs had not received documented abuse and neglect training since the new management took over. The last recorded training dates for these staff members were over a year prior, and there was no evidence of a facility-wide abuse training since the management change. Additionally, a general orientation document provided by the Director of Nursing (DON) was missing several required staff signatures, further indicating incomplete training documentation. During interviews, the DON confirmed that the only abuse/neglect training provided in the last year was the general orientation, and acknowledged the absence of a comprehensive abuse/neglect training program. The facility's policy requires all staff to participate in initial and annual in-service training on topics including abuse prevention, with proper documentation of completion. However, the lack of recent training and incomplete records demonstrated noncompliance with this policy, potentially affecting all residents in the facility.