Failure to Maintain Clean and Sanitary Resident Restrooms and Shower Rooms
Penalty
Summary
The facility failed to maintain a clean, sanitary, and safe environment in the residents' shower rooms and a shared bathroom on the 200-Hall. During a walkthrough with the Maintenance Supervisor and Maintenance Manager, surveyors observed feces on the inside of the commode, on the handrail, and on the floor, as well as dust and calcification in the toilet bowl and a used, stained urinal in a shared restroom used by female residents. In the 200-Hall shower room, an unlabeled blue chemical was found within reach of residents, and the shower drains contained soap scum and hair. The shower room vent was covered in a thick layer of black and grayish substance. These conditions were directly observed by staff and surveyors. A resident expressed dissatisfaction with the cleanliness of the shared restroom, stating that feces were present on the floor and that staff had been alerted but took no action to resolve the issue. Interviews with the Maintenance Supervisor and Maintenance Manager revealed that there was no official housekeeping manager at the time, and the maintenance manager was covering the position. Facility documentation and policies indicated that maintaining a clean and safe environment is the responsibility of the Environmental Services Manager and Housekeeper, and that cleaning and disinfection should occur regularly and when surfaces are visibly soiled.