Failure to Provide Homelike Environment for Resident
Penalty
Summary
The facility failed to ensure a homelike environment was established and maintained for a resident who had been admitted over a month prior. Despite the resident's history of having a personalized room at a previous facility, observations revealed that the resident's personal belongings remained packed in boxes, with minimal personal items displayed in the room. The only visible personal effects were a few pictures on a corkboard, which was obscured behind a television and not easily visible from the resident's bed. The room otherwise lacked any personal touches or homelike features. Interviews with facility staff indicated that it was the responsibility of the assigned CNA to inventory and put away personal items upon admission, and that family members were typically contacted to assist with unpacking. However, there was no documentation that staff had reached out to the family or the resident's representative for assistance, nor was there any record of resistance from the resident or representative regarding the personalization of the room. The facility's policy required social services to contact family or responsible parties to help personalize the resident's environment, but this was not done, resulting in the resident being denied a homelike environment.