Resident Privacy Compromised Due to Broken Window Blind
Penalty
Summary
A deficiency was identified when a resident's right to personal privacy was not maintained due to a broken window blind in the resident's room. The blind was unable to cover the window, allowing people outside the facility to see into the room. Observations confirmed that the resident was visible from outside while in her room, and the resident expressed concern about her privacy, particularly when changing clothes. The resident reported being unsure when the blind broke and believed she had informed the facility about the issue. Interviews with staff, including a CNA and an LVN, confirmed awareness of the broken blind and acknowledged that it could compromise the resident's privacy, especially during personal care activities. The CNA stated that the resident did not directly report the issue, while the LVN and DON both recognized that staff are responsible for protecting residents' privacy. The facility's policy on residents' rights includes the right to privacy and confidentiality, which was not upheld in this instance.