Failure to Maintain Clean and Sanitary Resident Rooms and Air Conditioning Units
Penalty
Summary
The facility failed to ensure a safe, clean, comfortable, and homelike environment for residents in 13 out of 16 rooms on the 100 hall, as well as the air conditioning unit on the same hall. Observations revealed that multiple resident rooms had significant cleanliness issues, including thick black and brown dirt along and between air conditioning vents, thick white substances between vents, and thick dust on air filters. Additional findings included brownish stains on bathroom sink faucets, brown stains along the edges and corners of bathroom floors and door frames, stained bed frames, and dirty mini fridges. Some rooms also had thick dirt in the corners of the floors and stained picture frames and toilets. Interviews with housekeeping staff and supervisors confirmed that staff were responsible for cleaning all areas of the resident rooms, including bathrooms, air conditioning units, and mini fridges. However, the staff acknowledged the observed deficiencies and stated that cleaning had not been thorough. The maintenance director confirmed responsibility for cleaning the inside of air conditioning units and air filters, stating that these were supposed to be cleaned monthly, but the observed conditions indicated this was not being done adequately. The facility's policy on resident room cleaning emphasized the importance of daily cleaning to maintain a sanitary environment and prevent odors. Despite this policy, the observed conditions and staff interviews demonstrated a lack of adherence to cleaning protocols, resulting in unclean and unsanitary living conditions for residents in the affected rooms.