Failure to Maintain Clean and Homelike Shower Room Environment
Penalty
Summary
The facility failed to maintain a safe, clean, comfortable, and homelike environment in two of five shower rooms reviewed (300 and 500 halls). Observations revealed soiled washcloths and towels left on the shower rack and floor, a gallon of liquid body soap in the shower area, a black duffel bag on the floor, and used gloves and a hanger on the floor and under the shower chair. These items were not removed or cleaned up as required, resulting in unsanitary conditions in the shower rooms. Interviews with staff, including CNAs, housekeepers, the DON, and the administrator, confirmed that both CNAs and housekeeping staff were responsible for ensuring the cleanliness of the shower rooms. Staff acknowledged that the presence of trash, soiled towels, and other items in the shower rooms was not acceptable and could lead to infection or harm to residents. The facility's policy required a clean and homelike environment, but this standard was not met in the observed shower rooms.