Failure to Maintain Clean and Safe Shower Rooms
Penalty
Summary
The facility failed to maintain a safe, clean, comfortable, and homelike environment in four of six shower rooms reviewed (100, 300, 400, and 500 halls). Observations revealed that these shower rooms contained various forms of debris, such as used towels, dirty gloves, overflowing wastebaskets, and opened bottles of skin and hair cleanser left out in the open. Additionally, several broken and missing ceramic wall tiles were noted in each of the affected shower rooms. Unnecessary items, including a wheelchair, hangers, pillows, and empty plastic storage bins, were found stored in the 300 hall shower room. These conditions were confirmed through interviews with staff, who acknowledged that shower rooms should be cleaned after each use and that supplies should be properly stored. Staff interviews further indicated that the facility's maintenance and cleaning protocols were not consistently followed, as items were left out and repairs to the shower rooms had not been completed. The facility's policies require that residents be provided with a safe, clean, and homelike environment and that maintenance services be provided to all areas of the building. However, the observed conditions in the shower rooms did not meet these standards, as cleanliness and order were not maintained, and necessary repairs were not completed.