Failure to Provide Staff Training on PTSD and Trauma-Informed Care
Penalty
Summary
The facility failed to provide staff education and in-service training on post-traumatic stress disorder (PTSD) and trauma-informed care for residents diagnosed with PTSD. This deficiency was identified during a review of records and staff interviews, which revealed that no in-service training on PTSD or trauma-informed care had been conducted for staff in 2024 or 2025. The facility's in-service topics binder confirmed the absence of such training, and both a registered nurse and the Director of Nursing acknowledged that staff had not received education on how to care for residents with PTSD or trauma-informed care approaches. A resident with diagnoses including depressive disorder, diabetes mellitus, dementia, and PTSD was identified as requiring specialized care due to their mental health conditions. The resident was moderately impaired in cognitive skills and required varying levels of assistance with daily activities. Despite the resident's documented need for trauma-informed care, the facility's policies requiring annual training on trauma-informed care and staff competency development were not followed, as evidenced by the lack of relevant staff training and education.