Failure to Maintain Homelike Environment Due to Damaged Walls
Penalty
Summary
Surveyors observed that the facility failed to maintain a comfortable and homelike environment for its residents, as evidenced by multiple instances of peeled and damaged paint on the walls behind residents' headboards in several rooms. Specifically, the damaged walls were noted in the rooms of two residents, as well as in additional rooms, during multiple observations. The Maintenance Supervisor acknowledged awareness of the damaged painted walls and stated that they should have been fixed and repainted. The Administrator also confirmed that maintenance was expected to check and repair any damaged walls or surfaces in resident rooms, and that the facility should provide a homelike environment for all residents. A review of the facility's policy and procedure titled "Homelike Environment" indicated that residents are to be provided with a safe, clean, comfortable, and homelike environment, including clean, sanitary, and orderly surroundings. The observed failure to repair and maintain the painted walls did not align with the facility's stated policy and had the potential to negatively impact the residents' experience of comfort and pleasantness during their stay.