Failure to Maintain Clean and Homelike Environment in Resident Rooms
Penalty
Summary
The facility failed to maintain a clean, comfortable, homelike, and safe environment for residents in two of three halls, including several resident rooms. Observations revealed significant cleanliness issues such as large brown stains on the bottom portion of privacy curtains, heavy dust accumulation in ceiling vents and around curtain rails and hooks, and an orange stain with multiple small brown stains on another privacy curtain. These environmental deficiencies were directly observed by surveyors during their visits to the facility. Additionally, a resident reported that their shared bathroom was not adequately cleaned, specifically mentioning the frequent presence of bowel movement on the toilet, which led them to use a different bathroom when visitors were present. Housekeeping staff acknowledged that certain room curtains were dirty and needed to be changed. The administrator confirmed awareness of these environmental concerns and stated that room rounds were being conducted to identify issues, but the environment remained a work in progress. This deficiency was noted as a repeat from a previous survey.