Failure to Provide Timely Foot Care for Residents
Penalty
Summary
Facility staff failed to provide appropriate foot care for two residents who required assistance with activities of daily living. Both residents had long, thick, and discolored toenails, with one resident reporting that her toenails were getting caught in bedcovers and causing pain. Observations revealed that neither resident had received recent podiatry care, and there was no documentation in their clinical records indicating that foot or podiatry care had been provided. One resident did not recall seeing a podiatrist, while the other stated it had been a long time since her last visit. During interviews, staff acknowledged the lack of recent podiatry care and indicated that the residents would be added to the schedule for the next podiatry visit. The facility did not have an independent foot care policy, and the only documentation available was a health care agreement for podiatry services. The deficiency was identified through direct observation, record review, and staff interviews, which confirmed that necessary foot care had not been provided to the affected residents.