Stay Ahead of Compliance with Monthly Citation Updates


In your State Survey window and need a snapshot of your risks?

Survey Preparedness Report

One Time Fee
$79
  • Last 12 months of citation data in one tailored report
  • Pinpoint the tags driving penalties in facilities like yours
  • Jump to regulations and pathways used by surveyors
  • Access to your report within 2 hours of purchase
  • Easily share it with your team - no registration needed
Get Your Report Now →

Monthly citation updates straight to your inbox for ongoing preparation?

Monthly Citation Reports

$18.90 per month
  • Latest citation updates delivered monthly to your email
  • Citations organized by compliance areas
  • Shared automatically with your team, by area
  • Customizable for your state(s) of interest
  • Direct links to CMS documentation relevant parts
Learn more →

Save Hours of Work with AI-Powered Plan of Correction Writer


One-Time Fee

$49 per Plan of Correction
Volume discounts available – save up to 20%
  • Quickly search for approved POC from other facilities
  • Instant access
  • Intuitive interface
  • No recurring fees
  • Save hours of work
F0812
E

Widespread Food Sanitation and Storage Deficiencies

Memphis, Tennessee Survey Completed on 05-13-2025

Penalty

Fine: $39,293
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

The facility failed to ensure that food was stored, handled, prepared, and served under sanitary conditions, as evidenced by multiple observations of unsanitary practices and unclean equipment in the kitchen and food storage areas. Surveyors observed rust and black buildup on stainless steel tables and storage racks, a rust-colored substance inside the ice machine, and dust and rust around ceiling vents and coolers. Food items were found opened, undated, and uncovered on tables and racks, and several trays of prepared food in the reach-in cooler were unlabeled and undated. Dry ingredient storage bins containing sugar and flour were also unlabeled, undated, and had soiled lids with thick yellow sticky debris. Additionally, utensils such as a can opener had thick black buildup, and a serving spoon was found with dried unidentified residue. Temperature control and monitoring were also deficient. The ice cream freezer and milk cooler lacked thermometers, and temperature logs were not properly maintained. Staff were unable to explain how temperatures were being recorded without thermometers present. During tray line service, staff failed to use a clean alcohol pad between taking temperatures of different food items, which was confirmed by dietary staff as not following proper procedure. The high-temperature dish machine was not reaching appropriate sanitizing temperatures, and staff were not consistently informed to use paper products or the three-compartment sink as an alternative while the machine was out of order. Meals continued to be served on regular dishware despite the dish machine malfunction. Interviews with dietary staff, the maintenance director, the registered dietician, and the administrator confirmed a lack of communication and understanding of proper procedures regarding equipment sanitation, temperature monitoring, and food labeling. Staff were unclear about the type of dish machine in use and the required sanitizing temperatures. The registered dietician and administrator were not promptly informed of the dish machine malfunction, and dietary staff acknowledged lapses in following established policies for food safety and sanitation. The facility census at the time was 158, with 133 residents receiving meals from the kitchen.

An unhandled error has occurred. Reload 🗙