Failure to Maintain Clean and Homelike Environment
Penalty
Summary
The facility failed to provide a clean, comfortable, and homelike environment for residents in multiple areas. Observations in the common shower room revealed used towels and paper towels on the floor, shower gel and shampoo bottles left on the floor, and used hygiene products on an unclean shower bed. These findings were confirmed with the facility's director of nursing. In one resident room, a stained ceiling tile was observed near a bed, and a resident reported that water leaks through the ceiling tile and HVAC during rainy weather, with a towel placed under the HVAC to address the leak. Further observations included a resident sitting on a bed stained with feces, urine-soaked linen on the bed, a foul odor, and trash on the floor, with the resident attempting to pick up a soiled brief. In another room, a used urinal was attached to a trash bin, briefs and a washbasin were on the floor, and used washcloths and toilet paper were on the bedside table. A grievance report from a family member described finding used latex gloves, tissues, and a wet washcloth left in a resident's room, and dentures left in an unsafe location. These findings indicate a lack of adherence to facility policy regarding the maintenance of a safe and clean environment.