Failure to Maintain Effective Pest Control Program
Penalty
Summary
The facility failed to maintain an effective pest control program, as evidenced by multiple observations of mouse droppings in resident rooms, the main dining room, and kitchen areas. Despite having an external pest management company providing monthly services, there was no documented identification of rodent activity in the facility's records or invoices from December 2024 through May 2025. Direct observations on May 28, 2025, revealed mouse-like droppings in the bedrooms of several residents, including one resident who reported seeing mice in his room over the past few months. Additional droppings were found in the main dining room and kitchen, including under storage racks and near a wall crevice, suggesting possible entry points for rodents. Interviews with residents and staff further confirmed the presence of rodents, with several residents reporting sightings of mice in their rooms and common areas over the past few months. The Director of Maintenance and the Nursing Home Administrator acknowledged the lack of documented evidence of rodent activity and confirmed the facility's responsibility to maintain an effective pest control program. The deficiency was identified through direct observation, review of facility records, and resident and staff interviews.