Failure to Maintain Clean and Homelike Resident Rooms
Penalty
Summary
The facility failed to maintain a clean, safe, and homelike environment in several resident rooms, as evidenced by multiple observations of physical damage and lack of timely repairs. In one room, a large area of dried, chipping paint was found above the heating/cooling unit, and the Maintenance Director was unaware of the issue, attributing it to recent moisture from rain. In another room shared by two residents, there was broken drywall near the air conditioning unit, bubbling paint, a loose and deteriorating windowsill, and a black/grey removable substance in the window corner. The residents reported placing a blanket on the windowsill to block a cold draft and stated that maintenance had not returned to complete repairs after initially cleaning up fallen wall pieces. Subsequent observation revealed the blanket was wet and the conditions remained unaddressed. Additional deficiencies were observed in other rooms, including broken drywall below a window and more areas of chipping paint above heating/cooling units. The Maintenance Director confirmed the presence of water damage, loose wall trim, and the need for repairs, but was not aware of these issues prior to the survey and indicated that no work orders had been submitted for these concerns. The facility's policy required maintaining a clean, sanitary, and orderly environment, but these conditions were not met for the affected residents, some of whom were cognitively intact and able to communicate their needs and concerns.