Failure to Provide Required Training for Contracted Staff
Penalty
Summary
The facility failed to implement and maintain an effective training program for individuals providing services under contractual arrangements, as required by their roles. The facility assessment indicated that all personnel, including contracted staff, should receive education and training in areas such as resident rights, abuse prevention, compliance, infection control, psychosocial needs, dementia care, emergency preparedness, accident prevention, communication, QAPI, person-centered care, trauma-informed care, behavioral health, and HR policy. The facility's own policy stated that in-service training applies to all employees, contractual staff, and volunteers. During the survey, the Nursing Home Administrator was unable to provide required training records for the contracted nursing staff when requested. The administrator confirmed that the facility had not implemented or maintained an effective training program for these contracted individuals, consistent with their expected roles. This deficiency was cited under 28 Pa. Code 201.20(a)(b)(c)(d) regarding staff development.