Failure to Provide Palatable and Properly Tempered Food and Beverages
Penalty
Summary
The facility failed to provide food and beverages that were palatable, attractive, and served at safe and appetizing temperatures. Resident interviews revealed concerns about the temperature of hot foods, with multiple residents reporting that their meals were not served hot enough. One resident also reported that the food was bland and that she was served items, such as milk and coffee, that she should not receive. A review of the facility's Culinary and Nutrition Test Tray form indicated required temperature standards for hot and cold items, as well as evaluation for taste and appearance. A test tray evaluation found that the pork, potato wedges, and green beans were not palatable due to low temperatures, with recorded temperatures of 105°F for pork roast and 90°F for both potato wedges and green beans. The green beans were also noted to be overcooked and very soft. The apple juice was found to be weak in taste and served at 55°F, above the required cold beverage temperature. The Food Service Director confirmed that the hot foods should have been warmer and that the apple juice was prepared from concentrate. These findings were corroborated by staff and resident interviews, as well as direct observation.