Failure to Maintain Clean and Homelike Environment
Penalty
Summary
The facility failed to maintain a clean and homelike environment for its residents, as evidenced by significant dirt accumulation and debris in multiple resident rooms. Observations revealed large amounts of dirt, paper, plastic, and used medical equipment such as an intravenous cap and a used coffee creamer cup on the floors, including under beds. Trash cans were found without liners, and dried spills were present on overbed tables and floors. These conditions were confirmed by both housekeeping and nursing staff, who acknowledged that the dirt and debris had accumulated over more than one day. Housekeeping staff were not available after 5:00 P.M., and nursing assistants were expected to address visible issues during those hours, but the rooms remained unclean. Residents affected by these conditions expressed concerns about the lack of routine cleaning, particularly in their rooms and bathrooms, where dirt build-up was noted around toilets and on floors. The facility's own housekeeping policy required maintenance of a clean and homelike environment, but this standard was not met. The deficiency was identified during a complaint investigation and had the potential to affect all residents in the facility.