Stay Ahead of Compliance with Monthly Citation Updates


In your State Survey window and need a snapshot of your risks?

Survey Preparedness Report

One Time Fee
$79
  • Last 12 months of citation data in one tailored report
  • Pinpoint the tags driving penalties in facilities like yours
  • Jump to regulations and pathways used by surveyors
  • Access to your report within 2 hours of purchase
  • Easily share it with your team - no registration needed
Get Your Report Now →

Monthly citation updates straight to your inbox for ongoing preparation?

Monthly Citation Reports

$18.90 per month
  • Latest citation updates delivered monthly to your email
  • Citations organized by compliance areas
  • Shared automatically with your team, by area
  • Customizable for your state(s) of interest
  • Direct links to CMS documentation relevant parts
Learn more →

Save Hours of Work with AI-Powered Plan of Correction Writer


One-Time Fee

$49 per Plan of Correction
Volume discounts available – save up to 20%
  • Quickly search for approved POC from other facilities
  • Instant access
  • Intuitive interface
  • No recurring fees
  • Save hours of work
F0812
F

Deficiencies in Food Storage, Labeling, and Infection Control in Dietary Services

Fletcher, North Carolina Survey Completed on 06-02-2025

Penalty

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

Surveyors observed multiple failures in food storage, labeling, and handling within the facility's dietary department. In the walk-in cooler, opened containers of chicken and beef base were found without use-by dates, and one container had an illegible date. Additionally, two apples with visible spoilage were stored with other apples. The Dietary Manager confirmed that these items should have been labeled with use-by dates and discarded if spoiled or past their expiration, and acknowledged that the apples showed clear signs of spoilage. The Administrator stated that all food items should be labeled, dated, and checked regularly for spoilage or expiration. In the dry storage room, opened bags of egg noodles and croutons were found undated, and a plastic bag of red potatoes in the walk-in cooler was also undated. The Regional Director of Operations and the Administrator both confirmed that all opened food items should be dated when opened, and that the Dietary Manager was responsible for ensuring compliance with this policy. In the walk-in freezer, an open box of hamburger patties was found uncovered and undated, which was also confirmed as non-compliant by facility leadership. Surveyors also observed infection control breaches by dietary staff. One dietary aide was seen removing ice from the ice machine with her bare hand, touching ice that remained in the machine, and placing the ice in her personal beverage. Another dietary aide was observed handling dirty dishes and then touching clean items in the kitchen without removing gloves and performing hand hygiene. Both the Regional Director of Operations and the Administrator confirmed that these actions were not in accordance with facility policy, which requires the use of an ice scoop and proper hand hygiene when moving from dirty to clean tasks.

An unhandled error has occurred. Reload 🗙