Failure to Provide Residents with Adequate Access to Personal Funds
Penalty
Summary
The facility failed to provide residents with adequate access to their personal fund accounts, as evidenced by the experiences of two cognitively intact residents. Both residents reported that they were only permitted to withdraw $20 per day from their personal funds, and could only access these funds Monday through Friday between 9:00 AM and 3:00 PM. There were no options for residents to access their funds after hours or on weekends, which limited their ability to manage their own finances and make purchases as desired. Interviews with the Business Office Manager confirmed that these restrictions were set by corporate staff, and that requests for amounts over $20 would be fulfilled by check on the following business day. The Administrator, who was new to the position, was unaware of these limitations and had expected residents to have unrestricted access to their funds. The deficiency was identified through staff and resident interviews, and affected at least two residents who were reviewed for management of personal funds.