Failure to Maintain Cleanliness and Environmental Safety in Resident Rooms
Penalty
Summary
The facility failed to maintain a safe, clean, and homelike environment for residents, as evidenced by multiple observations of unclean and poorly maintained resident rooms across all facility halls. Surveyors found sticky floors with brown substances, old food, and paper products under nightstands and beds, stained and dirty surfaces, and strong urine odors in several rooms. Additionally, baseboards were found to be detached, broken, or with holes exposing sheetrock, and air conditioning units in numerous rooms had significant dust and debris buildup, with some units containing food, paper products, and broken slats with sharp edges. These conditions were directly observed by surveyors during their inspection of 13 resident rooms. Interviews with the Housekeeping Director and Maintenance Director confirmed that cleaning and maintenance tasks were not performed according to the facility's established checklists and responsibilities. The Housekeeping Director acknowledged that some rooms had not been cleaned as required, and the Maintenance Director confirmed the presence of dirty air conditioning units and unrepaired baseboards. The DON also confirmed awareness of the environmental concerns and the lack of proper cleaning and maintenance in resident rooms at the time of the survey.