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F0550
D

Failure to Maintain Resident Dignity During Meal Assistance

Jacksonville, North Carolina Survey Completed on 04-24-2025

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

A nurse aide failed to treat a resident with dignity during a meal by standing while assisting the resident with eating, rather than sitting at eye level. The resident involved was severely cognitively impaired, totally dependent on staff for eating, and had a diagnosis of dysphagia. Observation showed the nurse aide standing next to the resident, who was seated in a specialized wheelchair, despite a chair being available in the room. The nurse aide stated she chose to stand, although facility expectations, as confirmed by the Director of Nursing, were for staff to sit while assisting residents with meals to maintain dignity, particularly for those with dementia.

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