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F0925
E

Failure to Maintain Effective Pest Control Program

Troy, New York Survey Completed on 05-09-2025

Penalty

Fine: $223,795
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Summary

Surveyors identified that the facility failed to maintain a pest-free environment and did not have an effective pest control program in place across both resident units. Observations revealed the presence of various pests, including a wasp in a resident room, gnat-like flies in the conference room, resident room, employee break room, and the main kitchen dishwashing area, as well as ants in a resident room and the employee break room. Documentation from the pest management vendor and the facility's pest-sighting logbook confirmed previous findings of fruit flies in specific resident rooms and periodic treatments for ants and small flies in certain areas, but there was no evidence of treatment for wasps or for small flies and ants in several affected locations since the previous year. The deficiency was further substantiated by the lack of documented pest control interventions for wasps, small flies, and ants in the specific rooms and areas where pests were observed. Interviews with facility staff confirmed that the pest control vendor had only been contacted for treatment after the most recent observations, and there was no record of prior action taken to address the infestations in those areas. The failure to provide consistent and comprehensive pest control measures resulted in ongoing pest presence in resident and staff areas.

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