Failure to Provide Accessible Call Light for Dependent Resident
Penalty
Summary
A deficiency occurred when a resident with a history of stroke, hemiplegia, hemiparesis, generalized muscle weakness, and speech disturbance was not provided with reasonable accommodation for their needs and preferences. The resident was totally dependent on staff for activities of daily living, including the use of the call bell for assistance. During observation, the call light was found on the floor behind the bed, out of the resident's reach, and the resident was unable to use the standard push button call light due to impaired mobility. The resident attempted multiple times to press the call light button but was unsuccessful. Interviews with staff, including Social Services and the Director of Nursing, confirmed that the push button call light was difficult for the resident to use and that a soft touch call light would be more appropriate given the resident's physical limitations. The failure to provide an accessible and usable call light for the resident resulted in the resident being unable to request assistance as needed.