Deficient Food Storage, Sanitation, and Meal Service Practices
Penalty
Summary
Surveyors observed multiple failures in the facility's food storage, preparation, and service practices. In the kitchen, there were uncovered, unlabeled, and undated beverages and foods in the walk-in refrigerator, as well as an open box of flour and dirty pitchers stored alongside clean ones. Staff interviews confirmed that these practices were not in line with facility policy. Additional observations revealed a lack of cleanliness, including crumbs in storage bins, dead bug remains on walls, trash on the refrigerator floor, a dirty ice machine, a dirty wash rag stored with clean dishes, a ceiling vent and surrounding area covered in a black substance, crumbs on the dishwasher, and a white dusty substance on canned goods in dry storage. Dietary staff were also observed not wearing required hair nets or beard guards while serving food, despite having hair longer than 1/4 inch. During meal service, staff were seen grabbing resident drinks by the rims of cups with their bare hands and serving them to residents. Interviews with the Dietary Manager confirmed that these actions were not compliant with expected sanitary practices. These deficiencies were identified as potentially affecting all 118 residents in the facility.