Failure to Employ Qualified Dietary Staff
Penalty
Summary
The facility failed to employ either a full-time registered dietician (RD) or a qualified dietary manager (DM) to oversee the food and nutrition service, potentially affecting all 44 residents who received food from the kitchen. Interviews revealed that the DM could not provide evidence of required certifications or qualifications, and her personnel file was incomplete. The DM stated she had a food safety certification and experience as a manager at another facility, but did not possess a certified dietary manager certificate or an associate's degree. The human resources director confirmed that the DM's personnel file was missing and that there were broader issues with incomplete employee files. The contracted RD reported working only 10 to 12 hours per week, typically on Mondays, and was not a full-time employee. The administrator acknowledged that the RD was a consultant and not full-time, and believed the DM was a certified dietary manager, though this could not be verified. The facility was unable to provide documentation of the DM's or RD's qualifications or certifications upon request, and the job description for the dietary manager position required at least a certified dietary manager or comparable certification, which was not substantiated by available records.