Failure to Maintain Sanitary and Safe Environment in Common and Spa Areas
Penalty
Summary
The facility failed to maintain a safe, functional, sanitary, and comfortable environment for residents, staff, and the public. During multiple tours of common areas, including the East Day room, East Hall Spa, and various shower rooms, surveyors observed accumulations of food crumbs, paper trash, and debris under and around seat cushions, as well as on furniture. In spa and shower areas, dried bowel movement was found on commodes, and there was an accumulation of dirt and debris behind toilets. Clean linens such as wash cloths and towels were improperly stored on shower chairs and paper towel holders, rather than in designated cabinets, and personal hygiene products were stored alongside cleaning disinfectants. Staff interviews confirmed that these practices were not in accordance with facility protocols, as these areas and items should be cleaned and stored properly to maintain sanitation. Additionally, during a facility-wide inspection, several exit doors were found to have gaps and spaces between the doors, frames, and weatherstripping, allowing visible light, air, and potential pest entry. These deficiencies were observed at multiple exit points, including hall doors and the dining room exit. The combination of unsanitary conditions, improper storage of linens and hygiene products, and compromised building integrity contributed to an environment that was not safe, sanitary, or comfortable for residents, staff, or visitors.