Failure to Timely Replace Resident's Corrective Lenses
Penalty
Summary
A resident with diagnoses of non-Alzheimer's dementia and amaurosis fugax, and a severely impaired cognitive status, required corrective lenses for vision. The resident was found wearing glasses that did not belong to him, and it was documented that his own glasses were missing. The facility's records show that the administrator searched for the missing glasses but was unable to locate them. Despite a grievance being filed by the resident's family in December regarding the missing glasses, the facility did not schedule an optometrist appointment to replace them in a timely manner. The family reported that they had informed facility staff about the missing glasses prior to the documented grievance date and had requested an appointment for replacement eyewear, but the facility failed to act on this request. After waiting for over two months without resolution, the family scheduled the necessary doctor's appointment themselves. The administrator later acknowledged that there was no documentation explaining why the facility did not arrange the appointment, but believed it was due to family preference.