Failure to Maintain Resident Dignity During Staff Communication
Penalty
No penalty information released
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Summary
During an observation in the men's memory unit dining room, a Certified Nursing Assistant (CNA) was heard yelling from a resident's room, requesting supplies such as a brief, pants, linens, and towels from other staff members. The CNA expressed concern about not wanting the resident to walk down the hall, prioritizing safety over dignity. In a subsequent interview, the CNA acknowledged that yelling down the hall was a dignity issue and admitted not considering the use of the call light or other discreet means to request assistance. The resident involved had a diagnosis of Alzheimer's disease. Facility policy requires staff to speak respectfully to residents and maintain resident privacy, which was not followed in this instance.