Failure to Provide Window Screens in Resident Rooms
Penalty
Summary
The facility failed to provide window screens in resident rooms, resulting in a lack of a safe, clean, and comfortable environment for residents. Multiple cognitively intact residents reported that their room windows did not have screens, and observations confirmed the absence of screens, as well as the presence of warped or damaged screens in several rooms. Residents expressed concerns about insects and other objects entering their rooms when windows were open for ventilation. In one instance, a resident reported that a maintenance staff member installed a wooden block to prevent the window from opening fully due to safety concerns, but did not address the missing screen despite being informed about it. Another resident's window screen was found lying outside on the grass, broken and ripped, and had not been replaced for over two weeks. The Maintenance Director confirmed that, to his knowledge, none of the facility's windows had screens since he began working there three years prior. The Administrator stated there was no facility policy regarding window screens and indicated that screens had previously been removed or damaged by residents, leading to the decision not to reinstall them. These actions and inactions resulted in the ongoing absence of window screens in resident rooms, despite residents' requests and concerns.