Insufficient and Uncertified Dietary Staffing
Penalty
Summary
The facility failed to provide sufficient dietary staff to safely and effectively carry out the functions of the food and nutrition service. On the morning of the survey, only the Dietary Manager and one Dietary Aide were present to prepare and plate breakfast trays for all residents, as the scheduled cook did not show up. The Dietary Manager reported that they were using disposable plates because there was not enough staff to run the dishwasher, and typically three staff members are present for breakfast service. The facility data showed a total of 51 residents at the time of the survey. Additionally, the facility did not ensure that dietary staff had the required certifications. The Dietary Manager stated she had never received certification in dietary management or food service. The DON confirmed that several dietary staff members, including cooks and aides, had not obtained their Food Handler Certifications. The Registered Dietician emphasized the importance of these certifications for safety and sanitation. The facility also lacked policies regarding sufficient and competent dietary staff, as well as the roles and required certifications for dietary staff.