Failure to Maintain Adequate Supplies of Incontinence Briefs and Linens
Penalty
Summary
The facility failed to provide adequate supplies of incontinence briefs and linens, including washcloths, to meet the needs and preferences of several residents. Multiple residents reported that the facility ran out of their appropriate size briefs, resulting in the use of smaller, uncomfortable, or unusable alternatives. Staff interviews confirmed that the facility was out of various sizes of briefs over a weekend, and a rush order was placed for additional supplies. The Director of Nursing acknowledged awareness of low supplies but was unable to purchase more due to a negative balance on the corporate credit card, and the regular supply person was unavailable. The facility administrator confirmed difficulties in obtaining supplies and admitted that a supply management system was lacking. Additionally, residents and staff reported ongoing shortages of washcloths, particularly after the facility discontinued the use of incontinence wipes. Resident council meeting minutes documented concerns about linen shortages, and several CNAs confirmed frequent shortages of washcloths, with some resorting to using bath towels as substitutes. Observations of linen carts and laundry areas corroborated the lack of available washcloths across multiple hallways. The laundry aide confirmed that CNAs often came to the laundry room seeking washcloths when supplies were depleted, and that this had been an ongoing issue.