Failure to Maintain Clean and Homelike Bathroom Environment Due to Maintenance Staffing Issues
Penalty
Summary
The facility failed to maintain a clean and homelike environment in the first floor bathroom/shower room, as evidenced by observations of brown/yellowish discoloration, dried water rings, and pieces of peeled paint and drywall hanging from the ceiling above the toilet. Four residents reported during a council meeting that the bathroom appeared to have mold on the ceiling and that the issue had persisted for some time without repair. The administrator confirmed that there had been no maintenance staff available for over a month due to staffing turnover, and that the ceiling damage was caused by a leaky toilet on the floor above. The facility was unable to provide maintenance logs for the past three months or a policy on maintenance repairs when requested.