Failure to Maintain Sanitary and Comfortable Environment Due to Mold and Poor Bathroom Conditions
Penalty
Summary
The facility failed to provide a sanitary and comfortable environment for residents, as evidenced by multiple observations of mold, strong bleach odors, and unclean conditions in several bathrooms and shower areas. Surveyors observed black and green fuzzy substances, identified as mold by staff, on tiles, baseboards, and walls in both men's and women's bathrooms across different hallways. In some areas, tiles were missing and walls were crumbling, and there were strong bleach odors that caused discomfort to surveyors. Toilets were found unflushed, and residents reported infrequent cleaning and persistent mold issues, with some stating they only shower once a week due to the unsanitary conditions. Interviews with residents and staff confirmed ongoing problems with mold, with residents expressing concerns about the cleanliness and odor of the shower rooms. Staff members, including a CNA and the housekeeping supervisor, acknowledged the presence of mold and described efforts to clean it with bleach and water, though the issue was described as longstanding. The facility's policy requires immediate cleaning of mold and mildew with appropriate cleaners, but the observations and interviews indicate that these measures have not been effective in maintaining a sanitary environment.