Failure to Provide Varied and Well-Balanced Diet
Penalty
Summary
The facility failed to provide residents with a nourishing, palatable, and well-balanced diet that met their daily nutritional and special dietary needs, as well as their preferences. Multiple residents reported that the menu was too repetitive, with frequent servings of chicken, pork, and various vegetable blends. Residents expressed dissatisfaction with the lack of variety, particularly in the vegetables offered, noting that mixed vegetables and similar blends appeared on the menu multiple times each week. A review of four weeks of facility menus confirmed the repetition of certain food items, especially chicken, pork, potatoes, rice, and various vegetable blends. Staff interviews revealed that the dietary manager had identified menu variety and food quality as areas needing improvement. The dietary manager also reported challenges with food deliveries, which sometimes prevented her from providing a greater variety of vegetables. Additionally, while residents could request alternate menu items, these options were not clearly listed on the alternate menu, and there was confusion among staff regarding how residents were informed about specific vegetables being served.