Non-Functional Call Light Prevents Resident from Requesting Assistance
Penalty
Summary
A deficiency was identified when the call light above a resident's door was found to be non-functional, preventing the resident from alerting staff when assistance was needed. During an observation and interview, it was noted that pressing the call button did not activate the light above the door, as confirmed by a CNA. The Director of Nursing also acknowledged that the call light was not working and should have been repaired to ensure proper notification of staff. The affected resident had been admitted with diagnoses including Parkinson's Disease, spinal stenosis, and elevated white blood cell count. According to the Minimum Data Set, the resident was cognitively impaired and fully dependent on staff for toileting, showering, bathing, personal hygiene, and footwear. Facility policy required regular checks of the call system to ensure functionality, but this was not adhered to in this instance, resulting in the deficiency.