Failure to Maintain Clean and Homelike Resident Room Walls
Penalty
Summary
The facility failed to maintain a clean, homelike, and visually appealing environment in the rooms of two residents, as evidenced by large areas of discoloration and peeling paint on the walls near the heads of their beds. These deficiencies were observed during initial tours and confirmed by both nursing and maintenance staff, who acknowledged the poor condition of the walls and agreed that repairs were needed. The issues were visible to residents and their visitors, with one resident's family member regularly sitting in a position where the damaged wall was in clear view. Despite the facility's policy requiring staff to document maintenance needs in a log at the nurse's station, a review of the maintenance book showed no entries for the needed repairs in these rooms over a five-month period. The Director of Maintenance admitted that although repairs had been made in other units, the required repairs for these rooms had not been documented or addressed. The Director of Nursing also confirmed that all rooms were expected to be presentable and homelike, and that staff were responsible for reporting such issues.