Failure to Post Nurse Staffing Information in Accessible Location
Penalty
Summary
The facility failed to ensure that nurse staffing data was posted in a prominent and readily accessible location at both the North and South nursing stations. Observations revealed that the staffing schedules were kept in binders on lower counters within the nursing stations, which were not visible from the hallway and therefore not accessible to residents or visitors. Interviews with staff confirmed that the posted information, such as the Census and Direct Care Service Hours Per Patient Day (DHPPD), was only available on the wall by the door entrance, and the actual staffing schedules were not posted in a location accessible to the public. A review of the facility's policy indicated that nurse staffing information should be posted daily in a readable format and be readily available to residents and visitors at any time. The policy also required that the posted information be updated to reflect actual staffing, including absences due to call-outs or illness. Despite this, the facility's practice did not align with its policy, as the required information was not posted in a manner accessible to residents and visitors.