Failure to Maintain Sanitary and Odor-Free Environment on Two Halls
Penalty
Summary
The facility failed to provide adequate housekeeping and maintenance services necessary to maintain a sanitary, orderly, and comfortable environment on two of five halls observed. Specifically, persistent foul odors were noted on the 400 and 500 halls, with surveyors detecting the smell of urine and feces during multiple observations over two consecutive days. The 400 hall was repeatedly noted to have a strong urine odor, while the 500 hall was reported to smell like feces. These conditions were directly observed by surveyors at various times of day. Interviews with staff and family members corroborated the presence of foul odors, with one CNA attributing the persistent smell on the 500 hall to old carpeting. A family member also reported noticing the odor over several days and expressed concern about the cleanliness of the area. However, several residents interviewed stated they did not notice any foul odors in the halls or their rooms. Review of the facility's policy indicated an expectation to maintain a clean environment and minimize odors, which was not met in these instances.