Failure to Serve Food at Safe and Appetizing Temperatures
Penalty
Summary
The facility failed to provide food at proper temperatures and in a palatable, appetizing manner for four of seven residents reviewed for nutrition. Multiple residents reported receiving cold food, particularly when meals were served in their rooms or when they were among the last to be served. One resident stated they were served cold eggs daily and were unable to eat them, while others reported that food was sometimes cold and that meal service was too long, resulting in cold food on hallway trays. These concerns were communicated to staff by the residents. During an observation, the Dietary Manager served two test trays at the request of the survey team and measured the temperatures of various food items. The recorded temperatures for several hot food items were below the facility's stated normal range, and some cold items were above the recommended temperature for safe serving. The Dietary Manager acknowledged that the food temperatures did not meet the required standards as outlined in the facility's food safety policy.