Failure to Maintain Clean and Sanitary Resident Environment
Penalty
Summary
Surveyors observed multiple instances where the facility failed to maintain a clean and sanitary environment in resident rooms and common areas. Specific findings included dirty floors, personal care items and trash such as a used toothette, disposable glove, plastic bottle, crayon, hairbrush, paper, and plastic bag found on the floors or under beds. There was also a white substance on the floor, and a build-up of dirt around toilet bolts in bathrooms. Over-bed tables were found in disrepair, with stripping pulled away or taped, and some flooring was discolored or stained, indicating a lack of thorough cleaning. These conditions were observed in the rooms of twelve residents during medication administration and routine checks. Staff interviews confirmed the environmental concerns, with a CNA/med tech and an RN acknowledging the cleanliness issues and disrepair, and the RN stating she was unaware of the facility's cleaning schedule. The Administrator verified the observations and agreed that staff should address spills and trash regardless of their roles. Residents also reported dissatisfaction with the cleanliness of their rooms and bathrooms, noting discolored and dirty floors. The deficiency was identified during investigations related to two specific complaint numbers.