Failure to Maintain Clean, Safe, and Homelike Resident Environment
Penalty
Summary
The facility failed to maintain a safe, clean, comfortable, and homelike environment for residents on four of six nursing units/floors, as evidenced by multiple deficiencies observed during environmental tours. Specific issues included paint chips exposing drywall, scuff marks, missing or damaged floor tiles, broken or missing toilet paper holders, loose or missing door handles, exposed wires and cables without proper face plates, ceiling electrical outlets hanging out of ceiling tiles, and missing or damaged air conditioner covers. Additionally, there were brown and black stains on privacy curtains, torn flooring exposing subflooring, worn and crumbling nightstand wood, and stained ceiling tiles. In one instance, a bedpan with feces and urine was found in a bathroom, and paper and urine-colored liquid were observed in a commode. The carpet in a common area was also noted to have black and brown stains. These observations were confirmed by the Maintenance Director during a follow-up tour, who acknowledged that the resident environment was expected to be maintained in a clean, safe, and homelike manner. The report does not mention any specific residents' medical histories or conditions at the time of the deficiency, but the findings were widespread across numerous resident rooms and common areas, indicating a systemic failure to provide adequate housekeeping and maintenance services.